1. Introduction

Lifeline Portal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial management application.

2. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Employee ID and company information
• Authentication credentials (encrypted)
• Profile photo and preferences
• Biometric data (when using Touch ID/Face ID, stored locally on your device)

Financial Information

We collect and process financial data necessary for service provision:

• Payment request details and amounts
• Float request information
• Account balance and transaction history
• Bill and invoice information
• Bank account details for payment processing

Usage Information

We automatically collect certain information about your device and usage:

• Device type, operating system, and browser information
• IP address and location data
• Application usage patterns and features accessed
• Log data and error reports

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide, maintain, and improve our services
• Process and manage financial transactions and requests
• Authenticate users and maintain account security
• Send notifications about account activity and updates
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and prevent fraud
• Communicate with you about service-related matters

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

• Data encryption in transit and at rest
• Firebase Authentication for secure user management
• Cloud Firestore with security rules for data access control
• Regular security audits and monitoring
• Secure local storage for offline data with encryption
• Biometric authentication stored locally on your device only

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Service Providers: With third-party vendors who assist in service delivery (e.g., Firebase, cloud hosting)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Within Organization: With authorized personnel based on role-based access controls

6. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Financial transaction records are retained according to applicable financial regulations. You may request deletion of your account, subject to legal retention requirements.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Request a copy of your data in a portable format
• Opt-Out: Disable push notifications and non-essential communications
• Biometric Data: Disable biometric authentication at any time in settings

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience, analyze usage, and maintain session information. You can manage cookie preferences through your browser settings, though some features may not function properly without them.

9. Third-Party Services

Our application integrates with third-party services including:

• Firebase: Authentication, database, and cloud messaging
• Cloud Storage: For document and media storage
• Analytics Services: To understand usage patterns

These services have their own privacy policies governing their use of your information.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through:

• The in-app support feature
• Email: support@lifelineportal.com (example)
• The contact information provided in the application

14. Your Consent

By using Lifeline Portal, you consent to the collection, use, and processing of your information as described in this Privacy Policy.